I am experiencing timed out calls (or this URL isn't working). What can I do?

SimoneSimone Member, Administrator, Moderator admin
edited January 2017 in Frequently asked questions

If you are experiencing timed out calls, or if you are unsure of which URL to use, please fist check that you are directing requests to the Live API URL:

https://od-api.oxforddictionaries.com:443
(as opposed to https: //od-api-demo.oxforddictionaries.com:443)

For security reasons, the demo API points to a different URL, and therefore once you have registered and received your own App Key and ID, you should direct requests to the above URL. We are aware of some points in the documentation where this still needs updating, and we are working on correcting this and making the process much clearer as part of our on-going development and improvement.

If you have tried this fix and are still experiencing difficulties, please do not hesitate to let us know in the comments below and we will investigate further.

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